What You Can Expect During Your Consultation
01. Check In & Registration
You’ll check in with Brenda, our Front Desk Manager. You will know Brenda immediately as she always has a warm, welcoming smile. Brenda has been working in Plastic Surgery for 28 years and will be able to facilitate your check in process quickly and easily. If this is your first visit to our practice you will find checking in is a breeze.Your registration begins when scheduling your initial consultation. Brenda will send you an email invitation to create your patient portal account through TouchMD. This account will give you access to our registration forms which you can complete in the privacy of your home. Your patient portal will allow you to communicate with our office securely, upload photos, and view your consultation summary notes.
02. Your Patient Care Team
After you check in, you are greeted by a member of our Patient Care Team. Think of our Patient Care Team as your Personal Concierge throughout the duration of your consultation. Our Patient Care Team will give you a thorough overview of your desired procedure from pre op to post op, show you before & after photos, go over risks and recovery, discuss financials, and help you prepare last minute questions for your consultation with Dr. Samson. If applicable, she will also take your before photos so Dr. Samson will be able to have those during your consultation. Dr. Samson’s office is located at the Surgery Center of Volusia, a state of the art, highly rated surgical center in Port Orange. You’ll come to one convenient location for your consultation, pre-operative and post operative appointments. For more complex surgeries Dr. Samson may perform your surgery at Advent Health but most routine surgeries are performed right here, in the Surgery Center of Volusia.
Patient Care Team
03. Your Consultation with Dr. Samson
Dr. Samson has cared for thousands of patients over his 20 year career as a Board Certified Plastic Surgeon. Patients tell us Dr. Samson’s kind, caring demeanor instantly put them at ease and we are confident you, too, will have the same experience. During your consultation with Dr. Samson he will listen to your specific areas of concern, ask questions to ensure he understands your expectations, perform a physical examination of your areas of concern, walk you through the specifics of how your surgery or procedure will be performed and will finally make recommendations for how you can best achieve your surgical and non surgical goals.
04. Charting a Financial Plan
After your one on one consultation with Dr. Samson, you will be given a financial quote that will be honored for up to one year from the date of your initial consultation. The Patient Care Team will review the planned procedures with you and walk you through the financial plan, including itemized procedure prices and facility, anesthesia or additional fees, if applicable. If you undergo multiple procedures, you may be eligible to receive bundle pricing.
05. Scheduling Your Surgery
Some patients are further along in their Plastic Surgery journey and are ready to schedule their surgery right away. Others are just beginning their Plastic Surgery journey and need time for additional consultations with other Board Certified Plastic Surgeons. It is not uncommon for patients to return for a follow up consultation just to feel confident they are making the right decision.
To facilitate procedure scheduling, we encourage you to have your calendar with you. It is our desire to accommodate your window of availability, however, our first available surgery appointments are often 8-12 weeks out. As such, if you are planning to look great for a special occasion, we encourage you to come for your consultation at least two months prior for non-surgical treatments and four to five months prior for surgical procedures, to account for scheduling and recovery. If you have a specific time frame for surgery, do speak with our Patient Care Team about your scheduling preferences.
06. Following Up
Before you leave your consultation, our Patient Care Team will make a plan for following up with you within a few days of your visit. Please know that we are available to you to answer any and all questions you may have that may come up along the way. Oftentimes patients will call with questions after having seen a 2nd or 3rd plastic surgeon and want to revisit certain topics- we welcome all questions and are here to help you every step of the way.
You may also receive Post-consultation and Post-operative surveys from our office. We would appreciate feedback about your experience with Samson Aesthetics Plastic Surgery, so feel free to let us know how we did in exceeding your expectations.
07. Staying in Touch
We will call, text or email you to remind you of scheduled appointments, and when it is time to make a routine appointment. We may also call or write to notify you of other treatments or services available at our office that might help you. Unless you tell us otherwise, we will email or call you with an appointment reminder, and/or leave you a reminder message on your home or cell voicemail or with someone who answers your phone if you are not at home. Please let us know your preferred method of communication.
Having a cosmetic procedure is an investment in yourself – both how you look and how you feel. If you’d like to make a change in your appearance, but you’re worried about the cost, Dr. Samson offers convenient plastic surgery financing to fit your budget, so you can have your procedure on your schedule. Dr. Samson works with CareCredit and PatientFi, two premier companies in the cosmetic surgery financing industry. We review all surgical fees upfront with patients following the consultation with the Doctor. You will have a complete picture of the cost of your procedure prior to leaving our office.
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Highly rated, referred, and revisited
Our excellent patient satisfaction rate is one of the many things that keeps our patients returning and referring their friends and family to us.